services Overview Manufacturing Support Inventory Management Sourcing & Procurement Assembly & Configuration Fulfillment & Logistics Reverse Logistics >>Information Visibility IT Integration
>> Client Benefits
Minimize and eliminate fixed costs, overhead, and labor expense. |
|
Increase time to market by manufacturing / kitting closer to the channel |
|
Improve
efficiency, quality and costs through tight integration of IT and operational
processes |
|
| Peace of mind knowing that our process is SAS 70 compliant and ISO certified | |
| Total control with eFactory providing real time information of all operations from warehousing to distribution centers. | |
| Leverage our 25 years of experience in supply chain and industry-specific expertise |
>> Market Solutions
DCL specializes in fulfillment and logistics for the following markets: Software, Technology
& Electronics, Healthcare, Consumer
Products & Import
Industries. |
In
today's competitive marketplace where margins are razor thin, reverse logistics
and how product returns are handled can be the difference between profitability
and loss for many companies. Companies not only need to carefully monitor the
cost of unplanned returns, but also maintain customer satisfaction and retention.
Because of these delicate needs, DCL's focus on integrating informational technology
with operational process is most critical in returns management, where companies'
product returns are tightly controlled and customers have direct visibility through
eFactory.
Whether the product returns are fixed and put back in inventory, disassembled for spare parts, returned to the contract manufacturer or disposed, DCL will work with each customer to define a cost-effective returns management process. DCL offers the following reverse logistics services:
Advance exchange
Customer owned repair / return
Warranty replacement
Distributor credit return
Asset recovery
Refurbishment
Scrap and recycle