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DCL Video Tour To view a video of DCL's Global Fulfillment Services, click here.
>> News
| 06/23/2010 - DCL Introduces New RMA Management Module: ReturnTrak | |
| 04/05/2010 - DCL, Inc. Acquires Levelthree Solutions | |
02/02/2009 - DCL’s Environmental Mission |
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| 01/05/2009 - Reasons to Outsource Fulfillment | |
12/16/2008 - Norman Tu's 2008 Holiday Letter |
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>> Case Studies
We earn long-term partnerships with our customers by providing quality turnkey manufacturing and fulfillment services that are competitively priced and delivered on time.
Be an Industry Leader
Maintain and enhance
our commitment to quality. Provide value-added services. Seek business that is
profitable and ongoing. Be a tough competitor.
Be Innovative
and Forward-Thinking
Be proactive and look to the future. Constantly look
for ways to improve value, increase productivity, and cut costs.
Identify
Strongly with the Customer
Actively listen to our customers. Understand
their changing needs. Recognize that they depend on us for success. Be easy to
do business with. Communicate with customers often and clearly. Earn partnership
through consistent performance.
Act with a Sense of Urgency
and Completion
Adopt a "do it now" and "get it done"
attitude. Quickness is a competitive advantage. Own the issue. Be decisive. Pay
attention to details. Follow through to ensure closure.
Act
with Honesty and Integrity
Be open and honest in all our dealings. Make
clear commitments among ourselves and with our customers. Meet those commitments.
Value
the Individual
Recognize employees as our most important asset. Value,
trust, and respect the individual. Empower employees. Let people know what is
expected of them. Hold them accountable for their performance. Encourage open
communication and creativity.